MIRACLE WORKERS MASSAGE & HOLISTIC THERAPIES POLICIES

Your Experience with Us
At Miracle Workers, we prioritize your safety, comfort, and relaxation throughout your visit.

Appointment Arrival
Please arrive 10 minutes prior to your appointment to complete paperwork and unwind before your service.

Booking Confirmation & Deposits
To secure your spot, a deposit is required during booking. The deposit is deducted from your final payment. You’ll receive a reminder via text or email 24 hours before your appointment to confirm or make changes.

Missed Appointments
Respect for each other’s time is important. Missed appointments incur fees: $30 AUD (30 or 45 minutes), $40 AUD (60 or 90 minutes), $80 AUD (120 minutes). Future bookings will need pre-payment.

Late Arrival
Notify us if you’ll be late. Late arrival may shorten your treatment, but we’ll try to accommodate.

Cancellations & Reschedules
Cancel or reschedule 24 hours prior by calling (07) 3844 4463. Late cancellations may incur a fee. Every effort will be made to re-fill the canceled or rescheduled appointment to avoid a fee altogether. This allows us enough time to fill the appointment so that another client may benefit by receiving a treatment, from your therapist.

Refunds
Refunds are case-specific, decided by Miracle Workers.

Gift Vouchers
Use vouchers before the expiry date. Longer services or consecutive bookings require voucher numbers. Expired vouchers can’t be refunded or exchanged for cash.

Pregnancy Massage
Massages are generally safe for pregnant women. However, we wait until after the first trimester (13 weeks) for your safety.

Post Vaccination Protocol
Wait two weeks after vaccination before treatments for your well-being.

Inappropriate Conduct
Respectful behaviour is expected. Inappropriate conduct leads to session termination and full payment.

Mobile Phones & Media
Kindly turn off phones and refrain from photography or recording during your visit.

Therapist Cancellation
If we must cancel, choose between price reduction or extended treatment at your next visit.

For any inquiries about our policies, contact us at (07) 3844 4463.
Please note, a 10% surcharge applies to public holiday bookings.

All Energy Healing modalities are complementary and not a substitute for medical advice. Consult a healthcare professional before making health decisions.

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